Once you have selected your favourite piece of jewelry, click on the ‘Add to cart ’ button. When you have finished adding items to your shopping cart, select a payment method. After your payment has been confirmed through Mollie’s secure payment gateway, you will receive an e-mail confirming your order.

When you have placed your order and the payment was completed, you will receive an e-mail confirming your order. As soon as we have dispatched your parcel, you will receive a shipping confirmation also by e-mail.

When you have placed an order, we immediately process and prepare your order for sending. Therefore, you are not able to make any changes or cancel your order. If you have a change of heart after you have placed your order, then we advise to return your order with our return instructions.

We accept the following cards for purchases in our e-shop: American Express, Bancontact/Mister Cash, iDeal, Maestro, Mastercard and Visa. Please note that we only accept cards issued in the country where you are visiting the website from. We also accept Ines Bouwen gift cards.

If your payment is declined, then you will be directed back to the payment page. Please select a different payment method or contact your bank with this information. Your order will only be prepared from the moment we receive your payment.

Payment will be taken from your credit or debit card as soon as you have placed your order. We accept foreign bank cards but payments are always effected in euro.

All purchases in the e-shop arrive in a beautiful Ines Bouwen jewelry box.

If you wish to receive an invoice in favour of your company, please check the box “send me an invoice for this order” at the bottom of the checkout page.

If you wish to receive an invoice, please check the box “send me an invoice for this order” at the bottom of the checkout page.